User Data Deletion Request
At Secret Aura Store, we respect your privacy and are committed to providing you with control over your personal data. If you would like to delete the personal data we have collected about you, please follow the steps outlined below.
1. How to Request Data Deletion
To request the deletion of your personal data, please send an email to info@secretaurastore.com with the subject line “Data Deletion Request.” Your request must include the following details:
- Full Name
- Email Address
- A brief description of the data you wish to be deleted
2. Processing Your Request
Once we receive your request, we will:
- Verify your identity to ensure the request is legitimate.
- Review your data and identify any information that may be subject to deletion.
- Process your request and delete your personal data, unless we are required to retain it for legal or operational reasons.
Please note that data deletion may take up to 30 days, depending on the complexity of the request and our internal processes.
3. Data That Cannot Be Deleted
In some instances, we may not be able to delete your personal data due to legal obligations or requirements related to:
- Ongoing transactions , processing refunds or returns.
- Compliance with applicable laws, such as financial and tax regulations.
- Legal claims or disputes.
In such cases, we will inform you of the reason why we cannot fulfill your data deletion request.
4. Impact of Data Deletion
Please note that deleting your personal data may result in the loss of access to certain services or features on our website, such as:
- Order history
- Personalized recommendations
- Marketing communications
If you wish to continue receiving updates, promotions, or any other communications, you will need to provide your information again in the future.
5. Right to Access and Rectify Your Data
If you do not wish to delete all your personal data but need to access, update, or correct specific information, please contact us at info@secretaurastore.com.
6. Data Deletion Confirmation
After your data deletion request is completed, we will send you a confirmation email to notify you that your data has been removed from our systems.
